ChargeToday LLC Review

ChargeToday LLC Review

Overview:

ChargeToday.com has a very old fashioned website design that takes you back to 90’s and I found that amusing because in accordance with their profile they have only been in the business since 2003. Of course it’s not their inappropriate website design that brings the clients to their door. For now I keep this site design issue for some other time and give you a brief overview about their performance in other things.

I was glad to see that their profile can be found on BBB, which is the real place where most of the unhappy customers go to file their complaints. Coming to complaints, it’s quite surprising that I was able to find just one complaint, reported on RipOffReport, but to my disappointment ChargeToday didn’t give it much importance and have not shown any response to this.

There is one thing about them that has really impressed me and that’s their customer service. Their customer support team is very efficient and showed quite patience in answering all my questions.

Apparently when you are dealing with better ISO/MSPs, for information about charges on an early termination you have to ask their rep and same is the case with ChargeToday. So be sure to do so before you sign up with them.

They do lock you in a contract that extends over 3-year period and on cancellation you will be charged with $495.

Moreover, they don’t offer seasonal downtime, bad news for seasonal merchants! Adding to it I didn’t find their testimonial section to be good enough. On the account of these I have rated ChargeToday 3.5 out of 5.

Date Established:
2003.

Location:
Daytona Beach, Florida.

Domain Name(s):

  • www.chargetoday.com.
  • www.takecreditcardsonline.com.

Parent/Partner Company:
ChargeToday.com is a subsidiary of Increase International LLC and Increase Ideas LLC, all of which are located in Florida.

Type:
Registered ISO/MSP.

Acquiring Bank(s) (Acquirer):
Harris Bank.

Payment Processor(s):
Cynergy Data, Priority Payment Systems or First Data.

Payment Gateway(s):
Authorize.Net.

Trust Symbols:
Check out the ChargeToday.com BBB profile. They don’t have a rating as of this review, and have logged 0 complaints in the last 36 months. Keep checking back to see if it updates.

Negative Reviews:
I could only find one negative review about ChargeToday and it was reported on RipOffReport.com. The complaint was filed in 2007 but seems like ChargeToday didn’t consider it much important because till now no rebuttal has been submitted by them.

Common Complaints:
No common complaints because I was only able to find one negative review.

Verifiable Testimonials/References:
Doesn’t look like these guys have any testimonials on their site.

Security/Privacy:
The ChargeToday online digital application is secured, but I’m not sure through which company.

Customer Service:
I have personally chatted with one of their rep and found him very cooperative, helpful, and patient in answering all my queries. For information on their contract time period and cancellation fee look into subsections below.

Contract Duration:
ChargeToday requires a 3-year contract, which is pretty standard.

Cancellation Fee:
Cancellation fee of $495.

Interchange-Plus Pricing:
Interchange-plus is offered by ChargeToday.

Seasonal Downtime:
They do not offer seasonal downtime.

Product/Service Offering:
Credit/Debit Cards, Check Processing, Internet Solutions, ATM Services.

Product/Service Specialty:
None in particular.

 

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